CALL US07721 428773A lighting problem, a socket that no longer works or an electrical circuit that keeps tripping? Speak to us at Queniborough Electrical Services about investigating the fault and the next steps for a repair.
Discuss fault finding & repairsFault finding is the investigation of an electrical problem before a repair is decided. Similar symptoms can have different causes, so the affected area, when the problem occurs and any recent changes are useful starting information.
Tell us which lights, sockets or areas are affected and whether the problem is constant or intermittent. Note when you first noticed it and whether it followed other work or a change in equipment. You do not need to diagnose the cause yourself.
An enquiry describing a symptom is not enough to identify its cause. Discuss the arrangements for investigation, how findings will be explained and how any repair work will be quoted or authorised.
Include your location and a number we can reach you on. If the problem is affecting a business, explain which part of the premises is involved and any access constraints. Availability and the visit arrangements need to be agreed directly.
Your description can help us understand the problem, but the cause may require an inspection and testing. A phone conversation should not be treated as a confirmed diagnosis.
Yes, you can enquire about a problem that comes and goes. A note of when it occurs and which areas are affected can help the discussion; do not attempt to recreate an unsafe fault.
Ask how the investigation is charged and how any subsequent repair will be agreed. The work required may not be known until the cause has been identified.
Call us to discuss availability. Please confirm availability with us before making arrangements; this website does not promise a same-day or 24-hour call-out service.
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